To be empathetic, we need to accurately transpose ourselves into how another person thinks, feels, and acts. Brands who put in the effort to understand people at that depth can create products and campaigns which truly connect with people’s hearts and minds.
In this guide, you will learn:
How and why empathy supercharges creativity and innovation
How imagining how another 'feels' will yield far more original ideas than merely understanding sentiment
How empathy helps marketers avoid over-indexing on performance metrics and focus on what makes people's lives better
How to harness empathy to your brand's advantage
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